Shipping Guide
1 Available Methods
DHL Express (Air)
Est. Delivery: 3-7 Business Days
Cost Level: Moderate
Features: Door-to-door, Fast, Reliable
FedEx Priority
Est. Delivery: 4-8 Business Days
Cost Level: Moderate
Features: Best for USA & Canada
Sea Freight (DDP)
Est. Delivery: 25-40 Days
Cost Level: Lowest
Features: Includes Tax, Door-to-door
Railway (Europe Only)
Est. Delivery: 20-30 Days
Cost Level: Low
Features: Eco-friendly, includes Tax
2 Est. Delivery Times by Country
| Country / Region | Express Air | Sea / DDP |
|---|---|---|
| United States | 3-6 Days | 25-30 Days |
| United Kingdom | 4-7 Days | 30-35 Days |
| Germany / France | 4-7 Days | 30-40 Days |
| Australia | 5-8 Days | 20-25 Days |
| Canada | 4-7 Days | 28-35 Days |
| Mexico / Brazil | 7-12 Days | 40-50 Days |
What is DDP Shipping?
DDP (Delivered Duty Paid) means that Kivessa handles all customs formalities and pays all import duties, taxes, and fees. The price you see at checkout includes everything—there are no hidden surprises when the package arrives at your door. This is available for Sea and Railway freight to many countries.
3 Free Shipping Conditions
- •Standard Free Shipping: On orders over $500 for selected countries (standard air mail).
- •VIP Discount: VIP Level 3 and above members get 50% off shipping costs regardless of order size.
- •Promotional Events: Watch for "Free Shipping Week" banners on our homepage twice a month.
Shipping FAQ
Can I use my own shipping agent?
Yes! If you have a freight forwarder in China, we can ship to their warehouse for free. Select "Internal Logistics" at checkout.
How long is the processing time?
Most orders are packed and shipped within 24-48 hours. Custom orders take 7-10 business days.
What if my package is lost?
All our shipments are insured. If a package is confirmed lost by the carrier, we will reship or refund 100% of the value.